IT that cares. Protection every organization can afford.
Three tiers. One model. Start with the security foundation your organization needs today - add helpdesk support and IT partnership when you are ready.
Starting at $39 per user / month.
Protect
MDR, email security, device monitoring, password management, and security awareness training. The full security stack, managed.
Essentials
Everything in Protect, plus helpdesk support, workspace administration, and patch management.
Premium
Everything in Essentials, plus infrastructure care, vendor coordination, IT budget management, and quarterly reviews.
Trusted by organizations across healthcare, technology, and beyond
Three tiers. Pick the one that fits.
Start with security. Add helpdesk support when you need it. Bring in a full IT partner when you are ready.
Security, fully managed.
Security plus helpdesk support.
Security, support, and strategy.
Protect
The full security stack, managed. $39 per user per month.
MDR with 24/7 SOC coverage, email security, device monitoring, password management, and security awareness training. Everything managed by Acrivos.
- Managed Detection and Response with 24/7 SOC coverage
- Cloud Access Protection
- Email Protection
- Security Awareness Training
- Password Management
- 24/7 Device Monitoring and Health Management
Essentials
Security plus the helpdesk and IT management your team actually uses.
Everything in Protect, plus phone and email helpdesk, workspace administration, asset lifecycle management, and patch management.
- Everything in Protect
- Helpdesk Support by Phone and Email
- Microsoft 365 and Google Workspace Support
- IT Asset Inventory and Lifecycle Management
- Comprehensive Patch Management
Premium
Full IT partnership - support, infrastructure, vendor coordination, and quarterly planning.
Everything in Essentials, plus infrastructure care, vendor management, workstation setup, backup and DR planning, IT budgeting, and quarterly business reviews.
- Everything in Essentials
- Infrastructure Care (Included)
- Vendor Coordination
- New Workstation Setup
- Backup and Disaster Recovery Planning
- IT Budget Management
- Quarterly Business Reviews
How we think about this.
We built Acrivos around a frustration with how IT services are typically sold - bundled, opaque, and sized for organizations that have already figured everything out. Most of the organizations we work with have not.
They need protection now, clarity about what they are paying for, and a provider that will still be a good fit when their needs change. That is what the three tiers are for. Not upselling. Not complexity. Just a clear model that meets you where you are.
Protection without overbuying
Most organizations do not need everything on day one. Protect is a complete security program - not a stripped-down starter. You can add support and partnership later, or never. Either way, your security is real from the start.
Support you can count on
You know what is included. You know how tickets get handled. You know what costs extra. That is not the norm in this industry, but it should be.
A relationship that scales with you
Some clients stay on Protect for years. Others move to Essentials or Premium within months. The tiers are designed so that moving up adds capability without disrupting what is already working.
Structured Onboarding: your environment, brought to standard.
Every engagement starts with Structured Onboarding. Your service begins on day one - onboarding runs alongside it to bring your environment up to the Acrivos baseline. We document what is there, fix what needs fixing, and make sure the service you are paying for is built on something solid.
Led by MSP operators with decades of hands-on service delivery experience.